Entára Hubs Operating Standards

Welcome to Entára — a network of coworking spaces in Ireland’s regional towns designed to support productive, respectful, and professional work environments. These Operating Standards apply to all members, guests, and visitors across all our hubs and form part of your license agreement. For members seeking a copy of our Standard Licence Agreement please request same.

1. Access & Opening Hours

Hotdesk members may access the hubs Monday to Friday, 9:00 a.m. to 5:00 p.m., unless otherwise agreed in writing.
Permanent members (e.g. office licensees) have 24/7 access via secure entry systems.
Communal facilities such as kitchens, toilets, and seating areas are available to all members during their access hours.

2. Use of Space

Members may use only the areas included in their membership (e.g. hotdesks, meeting rooms, private offices).
Sleeping, personal storage of non-work items, and long-term storage in shared areas is not allowed.
Subletting or assigning your desk or office is not permitted without written approval.
Noise levels should be kept to a minimum — please use headphones for calls or media.

3. Cleanliness & Maintenance

All members are expected to leave shared spaces clean and tidy after use.
Any damages or maintenance issues must be reported promptly using the maintenance form on our website.
Members may be held financially responsible for any damages caused by themselves, their guests, or pets.

4. Payments

Membership and license fees are billed monthly or as agreed and must be paid on time.
Failure to pay on time may result in access being restricted or suspended until the account is brought up to date.
Repeated late payments may result in termination of membership or license.
Additional services (e.g., extra meeting room use) will be billed separately, as outlined in your agreement or usage policy.

5. Pets

Well-behaved dogs are welcome unless they are a restricted breed or another member raises a concern.
Pets must be supervised and not disruptive to others. If problems occur, we may request the pet be removed from the space.

6. Guests & Visitors

Guests are welcome during business hours. Members are responsible for the behaviour of their guests.
No formal sign-in is required, but we ask that guest visits are professional, occasional, and not disruptive to other members.

7. Security & Confidentiality

All hubs are equipped with CCTV monitoring for safety and security.
Office licensees should lock their office doors when leaving. Hotdesk users should not leave valuables unattended.
Members must respect confidentiality and privacy — particularly in shared areas.

8. Internet & IT Usage

All members have access to secure Wi-Fi, and offcies members to our LAN; all monitored by Cisco systems.
Internet must not be used for illegal activities, file sharing, or other restricted content.
Fair usage applies: excessive bandwidth use may be restricted at Entára’s discretion.

9. Health, Safety & Emergencies

Emergency procedures and exit maps are posted at each hub.
In case of urgent issues, contact details are available on the maintenance page on our website.
All members should be aware of fire exits and keep these areas clear at all times.

10. Mail Handling (Where Available)

Members with mail services included in their package may use the hub’s address for business post.
Mail will be available at the entrance. Mailbox users / Virtual Office Members mail will be distributed into their secure individual mailbox.
Entára is not responsible for lost or delayed post.

11. Event or Meeting Room Use

Meeting rooms and event spaces may be booked in advance via our online booking system.
Setup and cleanup are the member’s responsibility.
Members have a set number of hours per month free usage of meetings rooms as per the Agreement document.
Outside events or workshops must be pre-approved if they involve non-members or promotional activity.

12. Damages & Liability

Members are expected to treat all property and facilities with care.
Damage beyond normal wear and tear will be assessed and charged to the responsible member.
Entára is not liable for personal items, laptops, or belongings left unattended in shared spaces.

13. Community Conduct & Respect

Members should treat fellow users, staff, and guests with respect at all times.
Discrimination, harassment, or inappropriate behaviour will result in immediate action, up to and including membership termination.
Businesses or members that may cause disruption (e.g., strong smells, loud noises, or excessive footfall) must discuss suitability before joining.

14. Changes to Access or Services

Entára reserves the right to modify access times, close the hub for maintenance or emergencies, or alter services in response to operational or legal needs.
We will notify members in advance where possible.

15. Breaches & Consequences

Breaches of these Operating Standards may result in:
- Verbal or written warnings
- Temporary suspension of access
- Permanent termination of membership or license
In cases of illegal activity, Entára may contact appropriate authorities.

16. Staying Updated

These Operating Standards may be updated periodically. The most current version shall be the version available on our website.
Continued use of the space indicates agreement with any changes made.

Questions? Concerns?
Visit the website for further information on our services — or speak to a member of our team.

Let’s keep Entára a safe, productive, and inspiring place to work.